Regional IT-Support Specialist (m/f) Jobs

IAV Automotive Engineering (Shanghai) Co.,Ltd., Shanghai, China

About Company:

IAV China was established in 2005 and is running business in Shanghai, Beijing, Changchun and Tianjin. We are a subsidiary of the German based IAV GmbH that employs more than 6,500 experts around the globe and is one of the world’s leading engineering partners to the automotive industry. The main shareholders are held by VOLKSWAGEN AG (50 %) and Continental Automotive GmbH (20 %). We launch technically perfect innovations for every renowned automobile manufacturer and supplier – from the concept through to volume production, from compact cars to trucks.

Our offer:

You will be working in a highly motivated team on demanding and trend-setting assignments with a great deal of scope for your ideas. Our qualification programme promotes your professional and personal development. All of that offered in a modern, attractive working environment with a constantly growing, globally operating successful company. Are you passionate about mobility and new technologies? If so, we have something in common and should get to know each other.

See more at:

WeChat: iav_china

About this job:

As Regional IT-Support Specialist (m/f) you are playing an important role in the regional IT-environment. Your area of responsibility comprises the support of the local IT-users by solving all of their day-to-day technical IT-queries. Moreover, your tasks include:

  • Monitoring and ensuring compliance with the internal IT-policies
  • Installation und configuration of computer hardware, the operating system and applications
  • Technical monitoring and maintenance of the local computer system and network components, data- and server-rooms
  • User support respective the utility of hardware or software (first- und second-level support, local help desk)
  • Solving supporting with roll-out from technical / hardware or software
  • Testing and evaluation of new technologies
  • Bridge between the end-users and other technical-colleagues
  • Providing audit support
  • Operating and monitoring backup & recovery
  • Error analysis and creation of a user-management concept
  • Establishing and management of the system documentation
  • Application and realization of corporate IT-standards and corporate IT-security-standards
  • Bachelor or above, major in info. technology (m/f), or alternative familiar working experience
  • Fluent in Mandarin, good German and English skills
  • Independent working style, sense of responsibility and working carefully
  • High motivation/performance  and team-work ability
  • Quality conscious and structured working style
  • Customer-oriented, good communication skills
  • Computer Network and Hardware - Knowledge (Microsoft, Windows, Office, Outlook, Exchange, Skype4Business, Sharepoint, Linux , HP, Cisco; Switches, Printer, Scanner, WLAN, .ftp)
  • Knowledge with remote maintenance software (VNC, .rdp)
  • Experience with Ticketsystem-Service
  • Familiar with Software Development
  • Internet Engineering and Software Engineering
Native Language: Chinese
Working Experience: 3-5 years
How to apply:

Application and contact person
Become part of our team – we look forward to meeting you! Please use the online form on our website for your application. For any further questions please, do not hesitate to contact Mr. Jiawen Yuan: +86 021 39570917 130.

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