Operational Service Supervisor Jobs

Hans Einhell Company, Shanghai, China

About Company:

Einhell Germany AG started in 1964 with the foundation of Hans Einhell Co., Ltd. in Landau/Isar in Germany. Einhell develops and sells solutions for the handyman and tradesman for home, garden and recreational use.

Einhell’s product policy is based on the ability to react faster and be more flexible and innovative than the competition. The scope of Einhell’s international operations reflects the global orientation of the company’s customer base. Subsidiaries and affiliated partners around the globe ensure proximity to customers who conduct business throughout the world. Einhell currently has approximately 1400 employees worldwide. The corporate turnover is about € 379.9 million. Einhell is located in over 58 countries worldwide with 36 subsidiaries and various sales partners. Einhell is listed on the stock exchange since 1987.

Einhell China was set up in 1994. As China is the most important purchasing market for the Einhell Germany AG, Einhell China set up a strong engineering department to ensure products are made in strict compliance with Einhell quality guidelines and can be delivered to customers on time.

About this job:

Job Description:

  • Actively solving problems in an operational and fast pace environment;
  • Communication with Customers and local factories;
  • In charge of tracking project orders; pro-actively identifying and avoiding or solving possible problems;
  • Shipment data analytics
  • Shipment Delay reason identification
  • Bottle Neck Analyze together with Supplier, forwarder and Customer;
  • Manage and coordinate special orders with the factories to get the better solution;
  • Other tasks arranged by Logistics Director

Qualification Requirements:

  • High level spoken and written English, basic mandarin language skills are a pro.
  • 2+years experience in an operational/customer service environment;
  • Bachelor or above degree; Technical- Supply Chain and/or logistical/shipping background are a big pro.
  • Communciate with commercial flair as well as expertise;
  • Multitasking should feel absolutely natural for you;
  • Ability to follow projects through to the finish line;
  • Clear minded and able to come up with creative solutions;
  • Getting the job done mentality;
  • Team player;
  • Ability to work in high pressure environment.
Native Language: English
Working Experience: 3-5 years
How to apply:


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