Customer Service Intern Internships

Jacob Electronic Components (Shanghai) Co., Ltd., Shanghai, China

About Company:

That is what Jacob GmbH, based in Kernen near Stuttgart, stands for. A mid-sized Swabian firm proud of its traditional values, whilst making decisive strides towards becoming a globally acti ve and recognised driver of innovation. The company develops, produces and sells cable glands made from brass, stainless steel and plastic, as well as manufacturing level measurement technology.

Whether it is producing for the electrical industry, the construction of devices and control cabinets, users in mechanical engineering, drive technology, transport and infrastructure enterprises or renewable energy projects, Jacob GmbH provides individual solutions and tailor-made answers to the most pressing questions of developers and decision-makers. A precise and reliable partner.

Jacob manufactures in Germany and sells its products in over 70 countries worldwide. The family-run business employs over 220 people and maintains a subsidiary in China. Jacob Electronic Components (Shanghai) Co., Ltd.

About this job:

Intern position

职位: 客服
Position: customer service

实习期限:半年 ,全职,实习工资面谈
Internship: half a year, full-time, salary interview

Goals, ideal working conditions, and results:

  1. 客户(询价、订单、投诉等等)快速反应
    Quick response of customer (inquiry, order, complaint, etc.)
  2. 所有操作有凭有据、有明细记录、有定期报表分析
    All operations, there are detailed records, There is abundant evidence. regularly report analysis


Description of major daily tasks

  1. 客户报价、订单输入系统
    Customer quotation and order entry system
  2. 和第三方物流协调进口报关、发货
    Coordinate with third party logistics, import customs declaration and delivery
  3. 每周定期销售报表
    Weekly regular sales report
  4. 少许行政事务
    A little administrative affairs
  5. 其他公司安排临时事项
    Other companies arrange temporary items

Post qualification:

  1. 大学三年级及以上
    Junior and above
  2. 英语或德语书面沟通
    Written communication in English or German
  3. 办公软件(word、excel)熟悉
    Familiar with office software (word, Excel)
Native Language: Chinese
Working Experience: Fresh Graduate
How to apply:

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